In today’s world, it’s hard to ignore the influence of technology, so much so when it’s prevalent in our daily lives and instrumental in how we communicate and connect. In fact, technology has been responsible for automating menial tasks, allowing humans to shift focus to more important aspects. In the F&B industry, technology has been… Continue reading New Technologies Every Restaurant Owner Should Use
Author: skale_microsites
Why The F&B Industry is Notorious for High Turnovers
The restaurant industry is notorious for having immensely high turnover rates, ranging in the 70 percentile. While employees leaving is an inevitability in the F&B business, there are certain things you can do to keep your staff happy. The first step to decreasing turnover in your restaurant is figuring out why your employees are leaving… Continue reading Why The F&B Industry is Notorious for High Turnovers
Managing Restaurant Reviews Positively
Business Insider tells its readers, “As the digital era continues to grow and expand, review sites will, more and more, become the gatekeepers to customer acquisition. The best way to maintain a positive reputation is to ensure flawless customer service and experience.” Did you know: 60% of restaurants don’t make it past the first year.… Continue reading Managing Restaurant Reviews Positively
Thinking of Running a Franchise? Here’s Why You Should
Franchises offer the independence of small business ownership supported by the benefits of a big business network. You don’t necessarily need business experience to run a franchise. Franchisers usually provide the training you need to operate their business model. When it comes to starting a business, many people choose owning a franchise based on the belief that… Continue reading Thinking of Running a Franchise? Here’s Why You Should
How To Train Your Restaurant Employees
A restaurant’s employees are integral to its success. Even more important, though, is how management trains its employees. This is because as employees are the face of your business, they’re interaction with customers can make or break your restaurant. Properly trained employees will create an experience for the customer that entices them to come back.… Continue reading How To Train Your Restaurant Employees
Set Up Your Own Restaurant in 9 Simple Steps
Having set up my own restaurant from scratch and with little help around me, I want to share what I have learnt with future business owners like you. It was not an easy journey but it was one worth taking. These 10 steps will give you a comprehensive overview of the technicalities of setting up… Continue reading Set Up Your Own Restaurant in 9 Simple Steps
How to Use Your POS System to Improve Customer Service
Providing good customer service is not just about wearing big smiles or being patient with fussy customers – it is also about getting to know your customer’s likes and preferences and adapting your service to suit them. But how do we get to know our customers beyond small talk and half-hearted feedback responses? After years… Continue reading How to Use Your POS System to Improve Customer Service
The Importance of Having a Website for Your Business
Having a digital presence for your business is a non-negotiable in this day and age. Does your business really exist if it is not on the internet? As absurd as that sounds, it does hold some truth. It is the first thing that potential customers turn to to check out your menu and reviews before… Continue reading The Importance of Having a Website for Your Business
Must Have Kitchen Equipment for Your Restaurant
The kitchen is where all the magic happens and it is important to get quality and multi-purpose equipment. Having opened a restaurant myself, I have come up with a comprehensive list of the essentials that you must not miss out on. 1. Cold Food Storage Space All kitchens need industrial grade refrigeration – either reach… Continue reading Must Have Kitchen Equipment for Your Restaurant
Create a Secret Menu with these 5 Tips
Secret menu items are all the buzz these days – remember when everyone was posting about the pretty pink bubblegum frappe from Starbucks? These items excite customers with it’s exclusive nature and gives them the incentive to be adventurous and try it. Creating a secret menu becomes free advertising and a form of reward to… Continue reading Create a Secret Menu with these 5 Tips