Providing good customer service is not just about wearing big smiles or being patient with fussy customers – it is also about getting to know your customer’s likes and preferences and adapting your service to suit them. But how do we get to know our customers beyond small talk and half-hearted feedback responses? After years… Continue reading How to Use Your POS System to Improve Customer Service
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6 Ways to Kickstart Your Small Business
When you first decide to start your business, the first step is to seek advice on how to go about this. I understand that there are a ton of advices that go around, and it can be overwhelming when deciding which advice is legit, and which isn’t. Let’s get real, there is no one-size-fits all… Continue reading 6 Ways to Kickstart Your Small Business