Customer Service Archives

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3 Ways Malaysian Small Business Retailers Can Maintain Consistent Customer Service

It’s easy to have control over all aspects of your business when you’re still a small operator. Things like taking inventory, stock control, manufacturing details, raw materials, hiring, customer service are some aspects of a retail business that business owners focus on daily. While your business is still small it’s easy for you to keep… Continue reading 3 Ways Malaysian Small Business Retailers Can Maintain Consistent Customer Service

4 Things Indian Startups Should Focus On Developing

अपने फेसबुक या लिंक्डइन अकाउंट के साथ लॉगिन करें 4 पहलुओं को जानने के लिए भारतीय व्यवसायों को विकास पर ध्यान देना चाहिए! [restrict] India’s mobile commerce industry is a top channel for digital commerce. The lack of technological spread throughout the initial internet-boom has seen Indian consumers skip the PC and jump straight into… Continue reading 4 Things Indian Startups Should Focus On Developing

How to Tell if Your Restaurant needs Changes

Here are some of the tell-tale signs that your restaurant needs some changes. You’ve spent too much money. When first opening a restaurant, it is easy to fall into the money trap, thinking you need spend more money than you have to own the best restaurant possible. Your restaurant has a poor location. Whether it be limited… Continue reading How to Tell if Your Restaurant needs Changes

Managing Restaurant Reviews Positively

Business Insider tells its readers, “As the digital era continues to grow and expand, review sites will, more and more, become the gatekeepers to customer acquisition. The best way to maintain a positive reputation is to ensure flawless customer service and experience.” Did you know: 60% of restaurants don’t make it past the first year.… Continue reading Managing Restaurant Reviews Positively

Become a Successful F&B Manager with These Tips

Being a F&B Manager is not easy. You have to deal with chaotic peak hours, inconsistent part timers as well as accounting for daily sales. Having been in this role before, I have gathered some questions that I wish someone had asked me while I was manager. 1. Are You Managing Or Controlling? It is… Continue reading Become a Successful F&B Manager with These Tips

Taking Care of Your Restaurant Staff To Offer Superb Customer Service

When running a restaurant, one of the top priorities any restaurant owner should be making sure your customers walk out of your restaurant not only satisfied and satiated, but also wanting more. Customers are your paymasters, and all it takes its a handful of unsatisfied customers to kill your business. Besides just serving mouth-watering and… Continue reading Taking Care of Your Restaurant Staff To Offer Superb Customer Service