SKALE Enterprise Solutions
SKALE FMCG chatbot: Directly engage offline and online shoppers
The key to repeat sales and FMCG shopper loyalty, even without a loyalty program
Available on
Messenger
Telegram (coming soon)
SKALE Enterprise Solutions
Trusted by over 7,000 offline and omnichannel businesses globally
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Why SKALE Enterprise Solutions
SKALE Enterprise Solutions make it extremely simple for you to get more in-store shoppers, and measure offline data such as in-store purchases, footfall, and first-party data using a chatbot WhatsApp marketing campaign.
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Lift in in-store sales
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Increase in O2O ROI
Real-time tracking of offline data
First party data collection
Collect and enrich customer profiles
Say farewell to anonymous data. Supercharge your first party data collection.
Get direct access to your shoppers and collect their names, mobile numbers, purchase locations, products bought, and emails once conversations start. Let the chatbot drive your first party data strategy.
You can also develop rich customer profiles all year round by launching surveys, quizzes, and polls using the SKALE FMCG chatbot.
Personalize experiences
The SKALE Chatbot remembers every action of your shoppers, and it can personalize their experiences by:
• Automating reminders based on their first-party and purchase data
• Tailoring offers based on their product preferences
• Giving out rewards or points based on how they’ve engaged with your brand
Reward customers across offline and online sales channels
Automatically verify online and offline receipts, barcodes, QR codes, and order numbers, and instantly reward shoppers based on their purchasing behavior.
Every submission is recorded in our analytics dashboard. No manual work or POS integration needed for your data driven marketing campaign.
Our chatbot technology will help you run an effective WhatsApp marketing campaign which can drive sales and product innovation.
Gamify customer experiences
Whether you’re running a sales promotion or a holiday campaign, the FMCG WhatsApp chatbot can help you capture and engage customers with built-in games like Spin & Win, Digital Scratch Cards, Digital Stamp Cards, and more.
You can run a chatbot marketing campaign using a WhatsApp campaign or other popular messaging platforms like Facebook Messenger and Telegram.
You can automatically verify receipts, contest entries, and other campaign submissions and launch these games through a chat-based experience.
Other Features
Fast track your Marketing campaign
Smart receipts
Verify receipts automatically in less than 2 seconds.
Chat templates
Create customer journeys with an intuitive conversation flow editor.
Gamification
Launch built-in games for every customer action.
Follow-up scheduler
Schedule personalized messages and offers across your audience segments.
Rewards marketplace
Collect points and give out tailored rewards via the chatbot
Advanced analytics
Track every action, conversion, and purchase in our analytics dashboard
Connect with your customers wherever they are.
Get a 30-min demo with one of our SKALE marketing chatbot specialists.
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