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Consider These 4 Things When Opening a Brick-and-Mortar Store

The landscape of the retail industry has changed vastly ever since online shopping became more accessible. However, most companies that possess a product line and capital still choose to diversify their sales with brick and mortar (B&M) stores. Opening a physical store is not cheap, and there are many questions that should be asked before… Continue reading Consider These 4 Things When Opening a Brick-and-Mortar Store

These 2 Mum’s Ran a Malaysian Alterations Empire for 16 Years

Before the year 2002, the few ways one could get their clothes altered in Kuala Lumpur after a shopping spree was to drive up to their neighbourhood alteration shop operated by a part-time seamstress in her home. While there was nothing particularly wrong with the way that alterations were being conducted, Za Altera founders Cheryl… Continue reading These 2 Mum’s Ran a Malaysian Alterations Empire for 16 Years

How to Use Your POS System to Improve Customer Service 

Providing good customer service is not just about wearing big smiles or being patient with fussy customers – it is also about getting to know your customer’s likes and preferences and adapting your service to suit them. But how do we get to know our customers beyond small talk and half-hearted feedback responses? After years… Continue reading How to Use Your POS System to Improve Customer Service 

6 Ways to Kickstart Your Small Business

When you first decide to start your business, the first step is to seek advice on how to go about this. I understand that there are a ton of advices that go around, and it can be overwhelming when deciding which advice is legit, and which isn’t. Let’s get real, there is no one-size-fits all… Continue reading 6 Ways to Kickstart Your Small Business