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[Part 2] What To Do When Customers Say “Your Restaurant Food Sucks!”

Every restaurant has their bad days. Sometimes the cook calls in sick, or you’re just unable to secure the right quality ingredients. However, if you receive a series of complaints on your food, then you can be sure that it just sucks. So, what do you do? 1. No Excuses For Customers Your food sucking… Continue reading [Part 2] What To Do When Customers Say “Your Restaurant Food Sucks!”

Create a Secret Menu with these 5 Tips

Secret menu items are all the buzz these days – remember when everyone was posting about the pretty pink bubblegum frappe from Starbucks? These items excite customers with it’s exclusive nature and gives them the incentive to be adventurous and try it. Creating a secret menu becomes free advertising and a form of reward to… Continue reading Create a Secret Menu with these 5 Tips

Design a Mouth-Watering Menu with These Bulletproof Tips

Don’t underestimate the importance of your restaurant menu. It needs to be a comprehensive overview of your dishes and be able to communicate how delicious your dishes are, all at the same time. As a restaurant owner myself, I have experimented with different menu formats over the years and have some bulletproof tips to make… Continue reading Design a Mouth-Watering Menu with These Bulletproof Tips