Being a F&B Manager is not easy. You have to deal with chaotic peak hours, inconsistent part timers as well as accounting for daily sales. Having been in this role before, I have gathered some questions that I wish someone had asked me while I was manager.
1. Are You Managing Or Controlling?
This is inefficient in the long-term. Remember that your staff are human beings too and do not operate like robots. Share with them your visions for the business so they feel like their time spent serving is more valuable than the monthly salary they receive. Because if they feel that the team is working towards a common goal, meaningless tasks will no longer be as dreadful. This will increase your team’s efficiency and ability to provide better service.
2. Have You Gotten to Know Your Staff?
And maybe through conversing with them you will understand why they are always so “sloppish” at work when you hear about their daunting commitments outside of work. You will then know who to look out for more as a manager.
3. Are You Setting A Good Example?
Actionable Takeaway:Don’t become complacent in your role and make sure that you are still actively involved in the ground work, with your team and your customers. Don’t be afraid to be honest with your boss on your current capacity as well.