{"id":4532,"date":"2018-07-18T09:30:10","date_gmt":"2018-07-18T01:30:10","guid":{"rendered":"http:\/\/skale.today\/?p=4532"},"modified":"2018-07-18T09:30:10","modified_gmt":"2018-07-18T01:30:10","slug":"shifting-online-offline-retail","status":"publish","type":"post","link":"https:\/\/www.skale.today\/content\/2018\/07\/18\/shifting-online-offline-retail\/","title":{"rendered":"Shifting From Online To Offline Retail"},"content":{"rendered":"<div>\n<p class=\"ace-copy-paste-skip-this-tag\">Most online small business owners are a little if not very apprehensive when talks of running an offline retail store or brick-and-mortar come around. While opening several store fronts may be a small dip in capital for major online retailers such as Zalora or Fashion Valet, the reality is that it is a costly task for regular businesses.<\/p>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">A question arises when a leading e-commerce company expands into physical retail: why? According to the CEO of Powell\u2019s Books, Miriam Sontz <\/span><span class=\"attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><a class=\"attrlink\" href=\"http:\/\/fortune.com\/2017\/04\/28\/5-reasons-amazon-physical-stores\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" data-target-href=\"http:\/\/fortune.com\/2017\/04\/28\/5-reasons-amazon-physical-stores\/\">says<\/a><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"> that book-buyers enjoy certain aspects of physical retail that online services are unable to provide.<\/span><\/div>\n<div><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Furthermore, there are some perks associated with brick-and-mortar retail that just doesn\u2019t translate as well on the internet. The web sphere is a fast-paced environment where brands are unable to stand out on their own. Customers are unable to interact with merchandise, which leads to many returned purchases. For business owners, data collection is easier to discern when the people providing them aren\u2019t anonymously browsing the web.<\/span><\/div>\n<div><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">While the aforementioned perks can be appealing, realistically, physical retail is not an appropriate decision for every online business.<\/span><\/div>\n<div><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">While no one understands your aims as well as you would, there are a few considerations to ponder before expanding into a brick-and-mortar storefront. Here are a few.<\/span><\/div>\n<p>&nbsp;<\/p>\n<h2><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>1. Location<\/b><\/span><\/h2>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><i>\u201cLOCATION, LOCATION, LOCATION!\u201d <\/i><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">The popular phrase has not lost it\u2019s appeal throughout its\u2019 decades of usage, and for a good reason. Particular cities, neighbourhoods and demographics may better suit your business model. This is where accurate customer data will assist you. Understanding who and where your customers are through purchasing trends will help you determine a suitable location for your brick-and-mortar store, and how to best approach the matter of setting up physical retail.<\/span><\/div>\n<div><\/div>\n<h2><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>2. <\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>Supply &amp; Demand [restrict]<\/b><\/span><\/h2>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Are you certain that this shift to brick-and-mortar stores will benefit your company in the long run?<\/span><\/div>\n<div>\n<p><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Understanding customer motives helps determine if the move is ideal, but physical retail requires a significant investment of time and finances. We will discuss those aspects later, but for now, consider what your motivations are for doing so? Consider if the move aligns with your company\u2019s ultimate goals before acting on it.<\/span><\/p>\n<\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">The most significant reason to move from e-commerce to brick-and-mortar distribution is usually customer demand where c<\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">ustomer\u2019s requests for a brick-and-mortar setup to be a stepping stone in their move. When online stores recognise a demand for their presence offline, this can instill the confidence to move into physical retail.<\/span><\/div>\n<p>&nbsp;<\/p>\n<h2><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>3. Time &amp; Finances<\/b><\/span><\/h2>\n<div>\n<p><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">While you may have defined a strategic business plan, a strictly planned budget will help to determine if brick-and-mortar truly is a viable option. Consider initial investments:<\/span><\/p>\n<\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Staff<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Down payment<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Inventory &amp; Stock<\/span><\/li>\n<\/ul>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Then, consider ongoing costs like:<\/span><\/div>\n<ul class=\"listtype-bullet listindent1 list-bullet1\">\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Operating hours<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Utilities<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Taxes<\/span><\/li>\n<li><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Monthly rent<\/span><\/li>\n<\/ul>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">When determining these, it would be wise to estimate a point where you will be turning over profits. If say, your goal is to turn-over in 1 year, then multiply your ongoing costs by 12 months and plan your budget accordingly. A safe rule would be to invest an additional 20% on top of your planned budget, to make way for any extenuating circumstances that may arise.<\/span><\/div>\n<h2><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>5. Online To Offline Retail<\/b><\/span><\/h2>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">With a solid online store, it is likely that you are aware of your product inventory. However moving into brick-and-mortar retail requires you to rethink your game plan. Consider if not all, then which products from your inventory you would like to have. Shoppers are likely to investigate your online inventory before coming to the store, so if there are parts of your inventory that are not available, make sure to mention it. It is very easy to over or under estimate your capacity when first moving into physical retail, so be wary of this habit.<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">\u00a0<\/span><\/div>\n<h2><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>6. Unique Selling Proposition<\/b><\/span><b> <\/b><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z h-lparen\"><b>(USP)<\/b><\/span><\/h2>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">Simply put, there needs to be some minor exclusivity that differentiates your online and offline retail channels. Adding new products to your physical store will create a unique stance for it. That feeling of exclusivity that comes with a product that is only available in one place will help to bring your online customers to your storefront.<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">\u00a0<\/span><\/div>\n<div><span class=\"attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><a class=\"attrlink\" href=\"http:\/\/media.otterbox.com\/2017-08-03-Otter-Products-to-Open-Retail-Store\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" data-target-href=\"http:\/\/media.otterbox.com\/2017-08-03-Otter-Products-to-Open-Retail-Store\">The Otter Shop<\/a><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"> is a prime example in this department. The newly opened shopfront by Otter Products features exclusive product lines that cater to the demographic in their location. Combining this with their in-store customization provides visiting customers an experience that is exclusive to their brick-and-mortar outlet.<\/span><\/div>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">\u00a0<\/span><\/div>\n<blockquote><p><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><b>Actionable Takeaway<\/b><\/span><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\"><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">:<\/span><\/span><\/p>\n<p><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">The future of retail may lie in combining brick-and-mortar stores with e-commerce. Take it in the case of Love Bonito. Originally a blogshop, this online fashion retailer transitioned into e-commerce before finally opening their flagship store at 313 <span class=\"\">@<\/span>\u00a0Somerset in Singapore, in 2017.<\/span><\/p>\n<p>Knowing your customers and their demands well will help to ascertain the necessity of moving from an online space to setting up a brick-and-mortar store.<\/p>\n<p>Once you&#8217;ve decided to set up your offline store, the next step is sustaining it. Read on about just how to do that <a href=\"https:\/\/skale.today\/2018\/07\/17\/sustaining-brick-mortar-stores-3-major-tips-customer-relations\/\">here.<\/a><\/p><\/blockquote>\n<p>[\/restrict]<\/p>\n<div><span class=\" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8tz69zz71zh21z89zz74zz77zz66zsoy7u3z90zlz78z2z71z7z67ztqd46z80z\">\u00a0<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Most online small business owners are a little if not very apprehensive when talks of running an offline retail store or brick-and-mortar come around. While opening several store fronts may be a small dip in capital for major online retailers such as Zalora or Fashion Valet, the reality is that it is a costly task&hellip; <a class=\"more-link\" href=\"https:\/\/www.skale.today\/content\/2018\/07\/18\/shifting-online-offline-retail\/\">Continue reading <span class=\"screen-reader-text\">Shifting From Online To Offline Retail<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":4537,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[136,46],"tags":[271,244,81,30,31],"class_list":["post-4532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-offline-retail-services","category-pushads","tag-brick-and-mortar-business","tag-business-growth","tag-e-commerce","tag-restaurant-business","tag-small-business-advice","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shifting From Online To Offline Retail - sKale<\/title>\n<meta name=\"description\" content=\"The future of retail may lie in combining e-commerce with offline retail. 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